Frequently Asked Questions
Q
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of manufacturing experience.
Q
What is the payment term for new customers?
We can set up an online assurance order for our new customers, supporting payments via MasterCard, Visa, PayPal, or T/T.
Q
Can you customize the motor parameters if I can't find a suitable model?
Yes. We support custom design services. We can adjust the motor parameters, shaft shape, and length to meet your specific requirements.
Q
Do you have quality certifications for your motors?
Yes, our products carry CE, FCC, ISO, and other relevant certificates. If your market requires specific certificates, we can apply for them accordingly.
Q
How is your product quality control managed?
We employ professional inspection staff across every production line. Final testing utilizes a complete line of testing equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers.
Q
What custom options are available for the motor shaft?
Both the shape and length of the motor shaft can be fully customized according to your mechanical drawing and system integration needs.