● FAQ
Q Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q What is the payment term for a new customer?
We can draw up a trade assurance order online for our new customers, which supports online payments via Mastercard, Visa, etc. Customers can also choose to pay with PayPal, T/T, and other convenient methods.
Q I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific requirements.
Q Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you require other specific certificates, we can apply for them on your behalf.
Q How is your quality control managed?
We have professional quality checking staff assigned to every process of the production line. After assembly, the complete motor is tested on comprehensive quality testing machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q Can the motor shaft shape and specifications be customized?
Yes, the motor shaft shape, length, and technical parameters can all be customized. Our standard shaft diameter ranges from 8mm to 12mm, and we can configure other parameters to match your design requirements.