Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for over 14 years.
Q2: What is the payment term for new customers?
A: We can arrange an online Assurance Order for our new customers, which can be paid online via Mastercard, Visa, etc. Customers can also pay using PayPal, T/T, or other methods.
Q3: I cannot find a suitable motor on your website, can you customize one for me?
A: Yes, we can customize a suitable motor based on our customers' specific requirements.
Q4: Do you have certifications for the motors?
A: Yes, we hold CE, FCC, ISO, and other relevant certifications. If you have requirements for other specific certificates, we can apply for them for you.
Q5: How is your Quality Control managed?
A: We have professional quality inspection staff on every production line process. After the motor assembly is completed, we use full-scale testing machinery (such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise Tester, etc.) to ensure product quality.
Q6: Can I get samples for testing before placing a bulk order?
A: Yes, sample testing is welcomed. We can provide standard samples or customize samples to match your exact design specifications.